Shipping Policy
Effective Date: January 01, 2025
Thank you for shopping with Frame & Decors ("we," "our," "us"). This Shipping Policy outlines how we process and deliver your orders placed on our website frameanddecors.com ("Site").
Order Processing
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Orders are typically processed within 1-3 business days after payment confirmation.
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During peak seasons or promotional periods, processing times may be slightly longer. We will notify you of any significant delays.
Shipping Methods & Delivery Time
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We offer multiple shipping options including standard, expedited, and express shipping (where available).
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Estimated delivery times:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-4 business days
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Express Shipping: 1-2 business days
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Delivery times may vary based on your location and carrier delays beyond our control.
Shipping Charges
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Shipping fees are calculated at checkout based on your location, package weight, and chosen shipping method.
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Free shipping promotions may apply for orders over a specified amount; details will be provided on the Site.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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You can track your package directly through the carrier’s website using the tracking number provided.
Shipping Restrictions
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We currently ship to addresses within [list countries/regions served].
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We do not ship to P.O. boxes or APO/FPO addresses at this time.
Lost or Damaged Packages
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Please inspect your package upon delivery.
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If your order arrives damaged or is lost in transit, contact our customer service within 7 days of delivery for assistance.
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We will work with the carrier to resolve the issue and may offer replacements or refunds where appropriate.
Changes to Shipping Information
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Please ensure your shipping address is accurate at the time of order.
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If you need to change your shipping address, contact us as soon as possible. Address changes may not be possible once the order is processed.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@frameanddecors.com
Phone: +91 815 698 0009
Address: FRAME & DECORS, Kochal, Koonammavu, Ernakulam
By placing an order on our Site, you agree to this Shipping Policy.
